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It's
our goal to provide you the best technology solutions possible. To
that end we try to provide you with all of the information you need
to make an informed decision. The more information you have, the
more you will realize that The Alexander Group is the best choice
for helping you with your business technology.
Our Advice
The Alexander Group offers some of our professional business
technology advice here to help you make initial decisions and to
demonstrate the value of our services. The information available in
this section will change from time to time:
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IT Staffing is a difficult issue especially for
growing businesses. When should a small business first hire a
network manager, how should strategic technology decisions be
made, and what should these staff be paid? Our President, Rich
Alexander provides
answers to all of these questions.
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Startup Companies have a
lot of details to address. We thought we would make it easier by
putting together a
Technology
Checklist to help you get everything you need.
Get Technology Definitions
The technology world is full of acronyms, technical terms, and
jargon that may make decisions incomprehensible. Even our staff
sometimes use terms that you don't know. Just type in the word or
acronym below and find out what it means without having to ask:
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Enter a search term and press Go!
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Links to Other Advice
We certainly don't know everything. Here are some great resources
about specific areas of business technology.
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Computer Networks are a
business must, but there is a lot to know. One of the best
resources around for information that you need is the
LASA Knowledgebase on networks. Articles of particular value
include:
Do you need a network?,
Why You Need IT Support,
Choosing a Supplier, and
Strategy for Buying IT.
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Creating a Website today is
as necessary for a business as printing business cards and
stationery. Many people want to do it themselves. First, read
Getting a Website - Do It Yourself or Get a Website Developer?
which will help you decide.
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Voice Over IP (VOIP) is the
latest buzzword that shows up everywhere, but how does it really
benefit your business? The folks at Buyerzone.com give you the
basics of VOIP for your business.
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Computer/Telephony Integration
(CTI) is another popular buzzword. Go beyond the hype
and learn how to use this technology to benefit your business
with this
overview.
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Call Centers used to be
available only to the largest businesses. The advent of computer
technology in the telephony marketplace has changed that.
Learn about what you need to consider when setting up a call
center.
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Cell Phone Providers spend
large amounts of money trying to convince you to buy their
service, but for
unbiased information on choosing a service you might want to
listen to the good people at Brandeis University.
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If you're trying to purchase a PBX and you need to go through a bid
process, it can be very time-consuming to create an RFP. Thankfully,
we have an RFP template that you can customize to your needs. The
file is in Microsoft Word for easy editing. Just download it, modify
it, and send it out. Just don't forget to send us a copy so we can
bid on the project!
Download Word RFP
Template
or
Download Zip File
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